Refund Policy

At KHNH Store, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Returns

• You may request a return within 7 days of receiving your order.

• To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

• Certain products such as personal care items, intimate wear, or sale items may not be eligible for return.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and the amount will be credited back to your original payment method within 5–10 business days.

3. Exchanges

• We only replace items if they are defective or damaged.

• If you need an exchange for the same item, please contact us.

4. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.

5. Contact Us

For any questions regarding returns or refunds, please contact us at:
📧 info@khnhstore.com